COMFORT INN VICTORIA | Stay downtown in London

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Key details

Hotel Overview

18-24 Belgrave Road, London, United Kingdom, SWIV 1QF

Comfort Inn Victoria - Budget-friendly hotel near Victoria Station

Located in Westminster, Comfort Inn Victoria is an 8-10 minute walk from Victoria Coach, Train, and Tube Stations. The hotel offers direct train connections to Gatwick Airport and shuttle buses to Canning Town station (Jubilee Line and Docklands Light Railway). Nearby attractions include Westminster Abbey, Buckingham Palace, Piccadilly Circus, and Oxford Street. Amenities include a complimentary continental buffet breakfast with cold/hot beverages, cereals, croissants, boiled eggs, yogurt, fruit, cheese, and toast. The hotel features a 24-hour reception, free Wi-Fi, multilingual staff, free local calls, and free smartphones for guest use. Safety measures include CCTV monitoring in public areas, carbon monoxide detectors, fire extinguishers, smoke detectors, and window guards.

Additional perks of the hotel

Free continental breakfast with hot/cold beverages, cereals, and fresh pastries

Free smartphones for guest use during the stay

Direct train connections to Gatwick Airport and shuttle buses to Luton and Stansted airports

Multilingual staff and concierge services

CCTV footage stored for 90 days for security purposes

Proximity to Pimlico and Belgravia for antique shops, boutiques, and restaurants

Rooms

Every air-conditioned room at Comfort Inn Victoria includes stylish decor, a TV, and a private shower room. Some units feature a seating area, kitchenette with a microwave, mini fridge, and kitchenware for self-catering. The quadruple room has two beds, a flat-screen TV, and a private bathroom. All rooms provide tea/coffee facilities, heating, ironing facilities, and parquet flooring.

Other conveniences

Flat-screen TV with cable channels

Tea and coffee making facilities

AM/FM alarm clock

Ironing facilities and heating

Parquet flooring

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Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Double Room

Max:

2 persons

100 sq. feet

Bed options:

1 Double bed

Shower

Heating

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Twin Room

Max:

2 persons

100 sq. feet

Bed options:

2 Single beds

Shower

Heating

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Triple Room

Max:

2 persons

100 sq. feet

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

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Transportation Tips

Transportation Options

City Centre

London 1.2 mi

Airports

London City (LCY) 11.1 mi

London Heathrow (LHR) 15.9 mi

Train

London Victoria Station1000 ft

Underground

Victoria Underground Station1000 ft

Victoria Underground1000 ft

Bus

Bus stop700 ft

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Services

Housekeeping
Tours/Ticket assistance

Business

Business centre

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Media

AM/FM alarm clock

Hotel Location

18-24 Belgrave Road, London, United Kingdom, SWIV 1QF

Map view

18-24 Belgrave Road, London, United Kingdom, SWIV 1QF

City landmarks

Garden

Buckingham Palace

1.0 mi

Landmark

Coca-Cola London Eye

1.3 mi

Church

Westminster Abbey

1.0 mi

Museum

The British Museum

2.0 mi

Park

Hyde Park

1.3 mi

Square

Trafalgar Square

1.2 mi

Landmark

Big Ben

1.3 mi

Museum

Victoria and Albert Museum

1.5 mi

Museum

National Gallery

1.3 mi

Museum

Science Museum

1.3 mi

Museum

Natural History Museum

1.4 mi

Landmark

Churchill War Rooms

1.1 mi

Landmark

Harrods

1.2 mi

Public Building

Houses of Parliament

1.3 mi

Palace

St James's Park

1.0 mi

Gallery

Tate Britain

4900 ft

Church

Westminster

2900 ft

Church

Westminster Cathedral

2500 ft

Museum

Apsley House

1.1 mi

Landmark

Oxford Street

1.5 mi

Square

Piccadilly Circus

1.6 mi

Garden

The Oval

1.4 mi

Gallery

The Queen's Gallery

3400 ft

Museum

Imperial War Museums

1.5 mi

Museum

National Army Museum

5100 ft

Landmark

Wellington Arch

1.1 mi

Hospital

Royal Hospital Chelsea

1.1 mi

Gallery

Saatchi Gallery

5100 ft

Nearby

Theatre

Apollo Victoria Theatre

1400 ft

Restaurants

Wetherspoons

1800 ft

5 Victoria Station Unit 5

Treats Sandwich Bar

100 ft

Catering unit 8

The Fresh Pizza Co

2300 ft

Victoria Place Shopping Centre 115 Buckingham Palace Road Victoria Place Shopping Centre

LEON - Victoria Place

1800 ft

Su1 Victoria Place Shopping Centre Shopping Centre 115 Buckingham Palace Road 115 Buckingham Palace Road

Mcdonald's Restaurants

2400 ft

Victoria Place Shopping Centre 115 Buckingham Palace Road

Pret a Manger

900 ft

40 Vauxhall Bridge Road On the junction with Rampayne Street

Cafe Nero

2100 ft

Victoria Place Shopping Centre 115 Buckingham Palace Road Unit SU 47

Guest Reviews & Ratings

What Guests Are Saying?

82%

loved it & would return

Great location

Friendly staff

Room temperature

Dining options

8.2/10

Great

Rooms

6.4

Location

8.0

Service

8.1

Dining

6.5

3/5 based on 1282 reviews

#831 of 1,198 hotels in London based on Tripadvisor

Christine

United States, April 2024

6.2/10

I had a mixed experience at the hotel. The rooms, though spacious and with great air conditioning, had some issues like a rusty radiator and uncomfortable beds. On the bright side, they were exactly what we needed. The service, particularly from Madee, was very supportive and welcoming, though there were some hiccups like offering a basement room despite my request for none. The location, just a short walk from Victoria Coach Station, was convenient, but the worn appearance and business-centric atmosphere took away from its appeal. The dining options were limited and struggled to keep up during busy times. Overall, a decent stay with some ups and downs.

Rooms

6.0

The rooms, though needed several attempts to open the door and had a rusty radiator, were large and had great air conditioning. The beds, unfortunately, were very uncomfortable.

Service

7.0

The service, especially from Madee, was cery helpful and very supportive. They tried their best to fulfill our requests, even though there was a minor misstep with the room allocation.

Location

7.0

The location was very good for transit, being just a minute or two's walk from Victoria Coach Station. However, the worn appearance and business-centric feel were a bit off-putting.

Dining

5.0

The dining experience was very limited and struggled to be replenished during busy times. It mainly consisted of simple options like cereal and toast.

Facilities

6.0

The facilities were basic and functional, nothing particularly noteworthy.

Leon

United Kingdom, January 2024

6.4/10

The hotel was a little run down and in desperate need of a renovation, but its spot-on location near Victoria Station and friendly service made the stay enjoyable. The dining experience was hit or miss with basic options. Rooms were small, noisy, and dated, but the price was fair for the value offered.

Rooms

6.0

The rooms were very small and noisy, with outdated features that need renovation.

Service

7.0

The service was friendly and helpful, addressing our complaints effectively.

Location

8.0

The hotel's location near Victoria Station was convenient for accessing public transport and theater venues.

Dining

5.0

The dining options were adequate but not impressive, with some issues like the lack of milk for cereals.

Facilities

6.0

The facilities were in need of an update but functional for a short stay.

John

United Kingdom, December 2023

7.4/10

The hotel is in a convenient location for exploring the city, and the staff is friendly and helpful. However, there are issues with cleanliness in the rooms and accessibility for guests with mobility concerns. The dining area can get crowded during peak times, but the breakfast options are satisfactory.

Rooms

6.0

The rooms were not as clean as expected, with noticeable dirt in some areas. Guests with mobility issues should be cautious of the high step from the breakfast area.

Service

8.0

The staff throughout the hotel are friendly and eager to assist guests. However, there was an incident where my concerns were not fully addressed, and I had to seek a replacement.

Location

9.0

The hotel's location is superb, just a short walk from Victoria Station and near many major attractions. However, be mindful of potential safety hazards like a torn carpet in the room.

Dining

7.0

The dining area can get busy, especially around the coffee machine, but the breakfast spread offers a good variety of options to start the day.

Facilities

7.0

The hotel provides comfortable and clean dining facilities, though improvements could be made to enhance the overall experience.

Alexander

United Kingdom, December 2023

7.0/10

My stay at the hotel had its ups and downs. The location was excellent, just a short walk from Victoria Station and with free breakfast included. However, the rooms were a mixed bag - cramped with makeshift furniture and noise issues. The service was welcoming and helpful, but the dining options were basic. Overall, a budget-friendly choice with some trade-offs.

Rooms

5.0

The rooms were cramped and had makeshift furniture, but they were clean.

Service

8.0

The staff was welcoming and friendly.

Location

9.0

The location is great, close to Victoria Station and with free breakfast included.

Dining

6.0

The dining options were basic.

Facilities

Peter

United Kingdom, October 2023

7.4/10

The hotel is ideally located close to transport links for easy exploration of London attractions. The service provided by the staff is exceptional, ensuring a pleasant stay overall.

Rooms

7.0

The rooms are quite basic and could benefit from some updating. They are clean but on the smaller side, with limited space for luggage.

Service

9.0

The staff here were so kind, helpful, and professional, making my stay very pleasant. They were always willing to assist with any requests I had.

Location

8.0

The location is fantastic, close to many tourist spots such as Buckingham Palace and Victoria Station. It offers easy access to key attractions in London, making it convenient for sightseeing.

Dining

6.0

The dining options are somewhat limited, especially for those with dietary restrictions. However, the breakfast served was decent and sufficient for a quick meal.

Facilities

7.0

The hotel provides essential facilities but may lack some additional amenities compared to other properties.

Sarah

United Kingdom, September 2023

7.4/10

Even though the rooms felt like a completely different hotel to the lobby, which was bright and clean, they were clean and spacious, suitable for a family of four. However, one of the windows not shutting properly made the room a bit cold. The hotel could use some rearrangement in the layout to accommodate more tables. Despite these minor issues, the location was excellent, just minutes away from Victoria Station and close to key attractions like Buckingham Palace and Westminster Abbey.

Rooms

8.0

The rooms were clean and spacious, suitable for a family of 4.

Service

7.0

The staff was very friendly and super helpful, despite some initial difficulties in locating the hotel which led to a bit of a walk. However, they promptly addressed issues like replacing the shower head and providing fresh towels.

Location

9.0

The hotel's location is excellent, within walking distance to major attractions like Buckingham Palace and Westminster Abbey, as well as being very close to Victoria Station.

Dining

6.0

Although the dining experience was basic, it was good tasting and visually appealing, with a variety of options available.

Facilities

7.0

The hotel's facilities were adequate, although slight improvements could be made to enhance the overall guest experience.

Great location

Room temperature

Bernard

United States, September 2023

6.8/10

The hotel is conveniently located near Victoria Station, making transportation easy, and offers a healthy breakfast selection. However, there were issues with room cleanliness and a damp smell in the hallway. The dining area served satisfactory food but was a bit starch-heavy at times.

Rooms

5.0

The room I had faced a busy main road and was quite narrow for a single bed on wheels, which made it inconvenient. There was also a noticeable damp smell in the hallway.

Service

7.0

The staff was pleasant overall.

Location

8.0

The location was ideal for easy access to Victoria Station and close to national railways. The free breakfast was a nice touch, and the area offered plenty of variety.

Dining

7.0

The dining area was clean and comfortable. Although the food was starch-heavy, the homemade pies and jams were a highlight for me.

Facilities

7.0

The dining area was satisfying, and the free breakfast was a nice addition. However, the hotel could improve ventilation to address the damp smell issue.

Mitch

United States, August 2023

7.8/10

I was thrilled with the spacious rooms that comfortably fit me and my friends, allowing us to get ready together without feeling cramped. However, there was a noticeable damp smell lingering. The service was exceptional, offering fantastic restaurant recommendations and displaying genuine kindness. Unfortunately, the cancelation policy was strict, with no flexibility even when requested well in advance.

Rooms

7.0

The rooms were a very good size for me and my friends and meant we could all get ready together and not be crowded. However, there was a damp smell.

Service

9.0

The service was helpful and gave us a couple of wonderful restaurant recommendations. The staff was also very nice.

Location

8.0

The location was excellent, making day trips easily accessible. Despite the noise from traffic, the proximity to the station was convenient.

Dining

7.0

The dining experience was acceptable but not brilliant, offering fresh and plentiful options, although not ideal for those preferring a hot breakfast.

Facilities

8.0

The hotel facilities were great, but the jammed basin was a minor inconvenience. The proximity to the Victoria Coach Station made travel convenient.

Edward

United Kingdom, July 2023

8.0/10

The hotel has a few drawbacks with the rooms needing redecorating and maintenance issues, but the service and location shine through as notable strengths, offering convenience and friendly assistance. The dining options are sufficient, though basic, and the overall value for money is decent.

Rooms

5.0

The rooms are in poor order with maintenance issues like taped-up broken mirror and threadbare carpet. The layout is not ideal with a wedge shape and a bed on wheels that moves on the laminated floor.

Service

9.0

The staff provided exceptional service, from check-in to housekeeping, and were very helpful throughout my stay. They even assisted with carrying our luggage up the stairs.

Location

8.0

The hotel's location is excellent for exploring London, being close to major attractions like Buckingham Palace, Big Ben, and the theaters. It's also conveniently near Victoria Station.

Dining

7.0

The dining experience was satisfactory with a decent variety of choices, both hot and cold. While basic, it offered what I needed during my stay.

Facilities

5.0

Eddie

United Kingdom, June 2023

7.4/10

The hotel is conveniently located near the train station and airport coach terminal, surrounded by shopping centers and restaurants. Despite some noise issues, the price we paid made it a reasonable choice. I would consider staying again at this price point.

Rooms

7.0

The room was located below a store in the basement, effectively feeling like a basement. However, it was acceptable for the price we paid.

Service

9.0

The service was accommodating, allowing me to cancel without a fee well in advance of the reservation date. I appreciated the gesture and the additional complimentary water bottle.

Location

6.0

The hotel's location is excellent, near transportation hubs and a variety of amenities. However, noise from traffic disturbed my sleep, impacting the overall experience.

Dining

8.0

The dining options were satisfactory considering the location, fresh and plentiful. However, some items might not be available when booking.

Facilities

7.0

The facilities were basic but functional, providing what was necessary for a comfortable stay.

Joe

United Kingdom, April 2023

8.0/10

I had a wonderful stay at this hotel! The location is superb, right next to a great pub that serves meals and close to Victoria Station. The room was spacious and quiet, with 2 comfortable twin beds just for the two of us. However, the dining experience was average with basic options. The service was fantastic, and the staff were really helpful. The proximity to transportation hubs made traveling around easy.

Rooms

9.0

The room was big, spacious, and quiet, providing a peaceful environment for relaxing evenings. It was a great escape from the hustle and bustle of the city.

Service

9.0

The service was excellent, and the staff were attentive and accommodating. They made our stay even more enjoyable with their helpful attitude.

Location

8.0

The location was fantastic, being near Victoria Station, making it convenient for traveling around London. Despite being a bit cramped, the area had great transport links for easy exploration.

Dining

7.0

The dining options were sufficient but basic. While the breakfast was tasty, it lacked variety, which was a bit disappointing. However, the delicious homemade cakes were a pleasant surprise.

Facilities

7.0

The hotel had all the necessary facilities for a comfortable stay. It met our needs, but there were no standout features in this regard.

quiet rooms

basic dining